Customer Satisfaction Books
Total Record : 9
Author: Michael Caravatta
ISBN: 8174890068 / 9788174890061
Year: 1999
Availability: Out of Stock Making good organizations better and successful organizations superior often demands change. Learn why organizational change is necessary, and gain the realistic tools needed to help you accomplish ch...
ISBN: 8174890068 / 9788174890061
Year: 1999
Availability: Out of Stock Making good organizations better and successful organizations superior often demands change. Learn why organizational change is necessary, and gain the realistic tools needed to help you accomplish ch...
| Buy This Item |
 |
| List Price: ` 680 |
Notify Me |
Author: Michael Cusack
ISBN: 8174890076 / 9788174890078
Year: 1999
Availability: In Stock A timely and desirable resource for any organization attemping to set up and maintain a world-class customer care operation, this book provides a comprehensive introduction to the emerging technolog...
ISBN: 8174890076 / 9788174890078
Year: 1999
Availability: In Stock A timely and desirable resource for any organization attemping to set up and maintain a world-class customer care operation, this book provides a comprehensive introduction to the emerging technolog...
| Buy This Item |
|
| List Price: ` 780 |
|
Author: Patrick Norausky
ISBN: 0873894308 / 9780873894302
Year: 2000
Availability: In Stock This practical "how-to" book is an outgrowth of a series of lectures and workshops over the past six years by a renowned expert in the field. As a first-of-a-kind book on this topic, it emphasizes t...
ISBN: 0873894308 / 9780873894302
Year: 2000
Availability: In Stock This practical "how-to" book is an outgrowth of a series of lectures and workshops over the past six years by a renowned expert in the field. As a first-of-a-kind book on this topic, it emphasizes t...
| Buy This Item |
|
| List Price: $ 35 |
| Offer Price: ` 1600 |
|
|
Author: Thomas T Hirata
ISBN: 1420083813 / 9781420083811
Year: 2009
Availability: In Stock Statistics show that a single satisfied customer can bring a company two new ones but one unsatisfied client can cost it four. With this principle in mind, Customer Satisfaction Planning: Ensuring P...
ISBN: 1420083813 / 9781420083811
Year: 2009
Availability: In Stock Statistics show that a single satisfied customer can bring a company two new ones but one unsatisfied client can cost it four. With this principle in mind, Customer Satisfaction Planning: Ensuring P...
| Buy This Item |
|
| List Price: £ 36.99 |
| Offer Price: ` 2400 |
|
|
Author: Terry G. Vavra
ISBN: 8175441305 / 9788175441309
Year: 1998
Availability: Out of Stock ...
ISBN: 8175441305 / 9788175441309
Year: 1998
Availability: Out of Stock ...
| Buy This Item |
|
| List Price: ` 995 |
|
Notify Me |
Author: Francis Buttle
ISBN: 1856175227 / 9781856175227
Year: 2013
Availability: Out of Stock This definitive textbook explains what CRM is, the benefits it delivers, the contexts in which it is used, how it can be implemented and how CRM technologies can be deployed to support customer mana...
ISBN: 1856175227 / 9781856175227
Year: 2013
Availability: Out of Stock This definitive textbook explains what CRM is, the benefits it delivers, the contexts in which it is used, how it can be implemented and how CRM technologies can be deployed to support customer mana...
| Buy This Item |
|
| List Price: ` 595 |
|
Notify Me |
Author: William J. McEwen
ISBN: 1595620052 / 9781595620057
Year: 2005
Availability: In Stock Although American companies spend a staggering $500 billion on advertising annually, many fail to establish an emotional connection with consumers. Married to the Brand examines why some companies d...
ISBN: 1595620052 / 9781595620057
Year: 2005
Availability: In Stock Although American companies spend a staggering $500 billion on advertising annually, many fail to establish an emotional connection with consumers. Married to the Brand examines why some companies d...
| Buy This Item |
|
| List Price: $ 24.95 |
| Offer Price: ` 880 |
|
|
Author: Antonio Specchia
ISBN: 0367708868 / 9780367708863
Year: 2022
Availability: 2 to 3 weeks Customer Relationship Management (CRM) systems are a growing topic among small- and medium-sized enterprises, entrepreneurs, and solopreneurs, and it is completely clear that CRM is a tool that busi...
ISBN: 0367708868 / 9780367708863
Year: 2022
Availability: 2 to 3 weeks Customer Relationship Management (CRM) systems are a growing topic among small- and medium-sized enterprises, entrepreneurs, and solopreneurs, and it is completely clear that CRM is a tool that busi...
| Buy This Item |
|
| List Price: £ 33.99 |
|
|
Author: Keki R. Bhote
ISBN: 0814423620 / 9780814423622
Year: 1996
Availability: In Stock This is part of a series of AMA management briefings which provide concise reports on current trends for professionals. It considers the question of customer satisfaction and customer loyalty, showi...
ISBN: 0814423620 / 9780814423622
Year: 1996
Availability: In Stock This is part of a series of AMA management briefings which provide concise reports on current trends for professionals. It considers the question of customer satisfaction and customer loyalty, showi...
| Buy This Item |
|
| List Price: ` 1250 |
|
|
Browse by Publisher
