Tab Article
Preface : After You Buy It, You Have to Manage It
Chapter 1 : A Philosophy of Property Management: Learn from Marshall Field, General George Patton, Dr. B. F. Skinner, and Mother Teresa
Section I : Successful Property Management Depends Upon Effective Marketing
Chapter 2 : Identify Your Customer: Who Will Live in These Apartments?
Chapter 3 : Establish a Price: What Can You Get for Your Apartments?
Chapter 4 : Attract the Best Tenants with Effective Advertising
Chapter 5 : Prepare the Apartment to Attract the Best Tenants
Chapter 6 : The Selling Begins When the Telephone Rings
Chapter 7 : Don’t Just Show the Apartment, Sell It!
Section II : New Tenants
Chapter 8 : Lease Application Forms
Chapter 9 : Approving the Application
Chapter 10 : How to Prepare an Apartment Lease
Chapter 11 : When It’s Time for the New Tenant to Move In
Section III : Handling Routine Operations
Chapter 12 : How to Keep the Best Tenants
Chapter 13 : Collecting the Rents
Chapter 14 : When Tenants Do Not Pay the Rent
Chapter 15 : What to Do When the Lease is Due to be Renewed
Section IV : Working with Employees
Chapter 16 : Working with a Janitor
Chapter 17 : Working with an On-Site Building Manager
Section V : Special Circumstances
Chapter 18 : How to Apply Your Management Skills to a Problem Building
Section VI : Taking Care of Business
Chapter 19 : How to Handle the Accounting
Chapter 20 : The Foundation of Effective Property Management is Effective Property Maintenance
Chapter 21 : Tenants Are People, Too
Chapter 22 : Property Management Software Packages
Index
